Everyone should have received a letter in the mail stating that beginning 7/31/2017, Radiology Associates of Ottumwa ( X-rays at Ottumwa Regional Health Center) will no longer be in the United Healthcare network. For whatever reason, they have decided not to renew their contract.
I would recommend that members and retirees that live in the Ottumwa area use the new Mercy Medical Clinic located on Madison Ave. for medical treatment that may entail X-rays, unless it is an emergency situation. If it is an emergency situation, I would suggest receiving treatment at Ottumwa Regional Health Center. However, if X-rays are needed they will be out of network and you will be billed. In that case, bring your bill into me and we can file for a GAP exception and hopefully get the X-ray paid by United Healthcare.
http://www.mercydesmoines.org/find-a-clinic/mercy-ottumwa-medical-clinic Link to the new Mercy Medical Clinic in Ottumwa